Shrungarika – Return & Exchange Policy
Last Updated: 28/10/2025
Welcome to Shrungarika Jewellery
We value your trust and happiness. Each jewellery piece is made with love and crafted with care.
Still, if for any reason you are not completely satisfied, we’re happy to help with a Return or Exchange under the policy below. 💍
1. Eligibility
Product can be returned or exchanged within 7 days from the date of delivery.
Item must be unused, unwashed, and in original condition with all tags, box, and invoice intact.
Defective, damaged, or wrong items received are eligible for free return or exchange.
For other reasons (like dislike, size, or style), customer may have to bear return shipping charges.
2. Exclusions
Sale / Discount / Offer items are non-returnable & non-exchangeable.
If product is used, broken, or without original tag/box, it will not be accepted for return.
3. How to Initiate Return / Exchange
Contact our Customer Support Team within 7 days of delivery.
📧 Email: shrungarikaoffical@gmail.com
📞 Phone: +91-80872 38705
Mention your Order Number and the reason for return/exchange.
Our team will verify and provide a Return Authorization Code (RAC).
Pack the item securely in the original box and courier it to the address shared by our team.
Once we receive and inspect the product, your refund or exchange will be processed within 5-7 working days.
4.Refund Policy
Refund will be made through the original payment method only.
For defective or wrong items, full refund will be issued.
For other reasons, shipping charges may be deducted.
You will receive a confirmation email once your refund has been processed.
5. Shipping Charges
For returns initiated due to customer preference, return courier cost will be borne by the customer.
If you received a defective or wrong product, Shrungarika will bear the shipping cost.
6. Policy Updates
Shrungarika reserves the right to update or modify this policy at any time.
All changes will be updated on this page and will be effective immediately.
💖 Shrungarika – Adorn Your Elegance,